SIT50422 – Diploma Of Hospitality Management

The Pacific College Sydney Entry Requirements:

1. Completion of Year 12, Higher Secondary Certificate, or an equivalent qualification
2. Age Requirement: Must be 18 years or above at the time of enrolment
3. English Language Requirement: Academic IELTS 6.0 overall, with no band less than 5.5, or
   Upper-Intermediate level English, or Successful completion of an EAP course from an approved ELICOS/ESL centre, or evidence of completing a VET course at Certificate IV or above level in Australia.
4. Language, Literacy and Numeracy (LLN): Students who do not meet the English language requirements above will be required to complete an LLN Test before enrolment

Total Number of Units: 28 units

11 core units

17 elective units, consisting of:

• 1 unit from Group A
• 1 unit from Group B
• 11 units from Group C

4 units selected from Group C, Group D, elsewhere in the SIT Training Package, or from any other current endorsed Training Package or accredited course

All elective units must contribute to a valid, industry-supported vocational outcome.

Additional Requirement:

Includes a mandatory work placement.

At Pacific College Sydney, you can apply for course credit. This uses your past skills and experience. You can use credit transfer or recognition of prior learning (RPL).

Check the International Student Handbook for full details. Your application will be fairly assessed.

For international students, course credit may affect:

• Your course fees.
• Your course duration.

You will get a written notice about:

• Your application result.
• Any changes to the fee or duration.

If credit is approved after your CoE is issued, you will get a new CoE. It will show the updated course duration.

Upon successful completion, you’ll graduate with a powerful set of practical skills and the confidence to use them. Here’s what you’ll be able to do:

• Lead and Manage Teams: You’ll know how to recruit, roster, train, and lead diverse hospitality teams so they can deliver top-notch service.
• Manage Venue Operations: Learners will oversee day-to-day operations, ensuring smooth service while maintaining safety and compliance with health and licensing regulations.
• Drive Financial Performance: Students will interpret financial reports, manage budgets, control costs, and implement strategies to improve a venue’s profitability.
• Deliver Exceptional Customer Experiences: Learners will design and manage service standards that exceed guest expectations, handle complaints professionally, and build customer loyalty.
• Develop Marketing Initiatives: You’ll get hands-on experience creating and running promotions and events that attract customers and boost revenue.
• Ensure Safety and Compliance: Learners will implement and monitor WHS and RSA procedures to protect staff, customers, and the business.

Students who complete this nationally recognised training will be awarded the SIT50422 – Diploma of Hospitality Management qualification.

Your Diploma of Hospitality Management opens doors to advanced qualifications, both within the hospitality sector and in broader business fields.

• Advanced Hospitality Qualifications: Progress into specialised or higher-level courses such as the Advanced Diploma of Hospitality Management or diplomas in events, cookery, or patisserie.
• University Pathways: This diploma can provide credit towards a Bachelor’s degree. Relevant fields include:
  • Bachelor of Business (Hospitality Management)
  • Bachelor of Tourism and Hospitality Management
  • Bachelor of Business
• Specialist Short Courses: Enhance your expertise with targeted skill development in areas like:
  • Wine and beverage management
  • Small business ownership
  • Digital marketing for hospitality
• Professional Development: The qualification supports ongoing learning required for senior management roles and industry certifications.

Assessments are based on real workplace situations that meet industry standards to give you practical job skills. All tasks are done in a simulated work environment to assess hands-on competencies, collaboration, and the ability to manage time effectively.

Assessment Arrangements

A range of methods will be used for assessment, such as role-play-based projects, presentations, reports, portfolios, case studies, and short answers. All assessments will be carried out under conditions that simulate a real workplace.

Assessment tasks:

• Resemble actual job responsibilities.
• Must be completed within industry-standard time limits, as indicated by assessors per task.
• Are graded according to criteria that reflect the quality standards of the industry.
• Adhere to applicable industry safety regulations.
• Make use of genuine workplace documents.
• Involve teamwork and collaboration.
• Demand planning and prioritisation of multiple tasks.
• Involve standard workplace tools, including computers and software.
• Require consideration of real-world limitations such as timeframes and budgets.

Assessment Materials

Materials provided include:

• Students are provided with clear instructions, templates, and resources for each assessment task. It includes an assessment plan for tracking due dates and a cover sheet to be submitted with each task.
• Supporting Documents include templates, policies, and procedures you need for simulated workplace tasks. Details are in the student and assessor guides.

Re-assessment

Re-assessment criteria:

Students who do not meet competency requirements on an assessment have the opportunity to reassess. The re-assessment process and criteria are provided in advance.

Assessment Appeals

Students may appeal assessment outcomes if they believe the assessment was not conducted fairly. The college has a formal process for reviewing and resolving appeals in accordance with regulatory standards.

Pacific College Sydney provides a range of support services to help students succeed throughout their studies. The college is committed to ensuring students receive guidance, feedback, and assistance whenever needed.

• Student Support Services
  Access to academic support, study resources, and guidance from experienced trainers. Support includes help with understanding course content, assessment preparation, and workplace application.
• Student Progress Monitoring
  Trainers regularly monitor student progress to ensure they are meeting course requirements and achieving competency in all units.
• Individualised Support Plans
  Students who require additional assistance may receive tailored learning support to address specific needs, including extra coaching or flexible study arrangements.
• Career Guidance
  Advice on career pathways, leadership development, and opportunities for further study is available to all students.