- RTO Number: 41244
- CRICOS Number: 04146E
- +61 439 543 500
- info@pacific.edu.au
Step into supervisory and management roles with real confidence. This AQF Level 5 qualification builds practical skills to lead teams, manage business operations, resolve workplace issues and support your organisation through change.
Full fee breakdown, intake dates and entry requirements, straight to your inbox.
Entry requirements, timelines and paperwork differ depending on where you are applying from. Pick the closest match and we will send you the right information.
You will need a Confirmation of Enrolment before you can apply for a student visa. We walk you through the sequence.
Transferring providers or moving into a trade qualification. Release and transfer rules apply, so talk to us first.
Placing students in trade qualifications. Request the agent pack with fees, intakes and commission terms.
We publish the full fee up front rather than asking you to call and find out. Approved course credit may reduce both your fees and your course duration.
Fees are for the full 52-week qualification. Approved course credit or recognition of prior learning may reduce both the fee and the duration. You will receive written notice of any change, and a new CoE if credit is approved after your original CoE has been issued.
By the time you finish the Diploma of Leadership and Management, you will be ready to take on real management responsibilities.
Lead and support teams to reach workplace goals, taking real responsibility for outcomes.
Communicate with influence across different people and situations in the workplace.
Coordinate business operational plans and keep activities on track.
Manage workplace relationships and resolve issues calmly and professionally.
Support organisational change and drive continuous improvement.
Apply critical thinking and emotional intelligence to solve problems and lead people effectively.
Theory has its place, but leadership is judged in the room, not on paper. Assessments are built around real workplace scenarios, using the same role-play, reporting and planning tasks you will apply on the job.
To achieve this qualification you must demonstrate competency in 6 core units and 6 elective units. Of the 6 elective units, at least 4 must come from the approved elective list. The remaining 2 units may come from the elective list, or from a Certificate IV or above in any currently endorsed Training Package, as long as they are relevant to your work environment and support a valid, industry-recognised vocational outcome.
Prerequisites: an asterisk (*) against a unit code indicates a prerequisite requirement. Prerequisite units must be assessed before assessment of any unit marked with an asterisk. All prerequisite requirements are packaged within the qualification.
| CODE | TITLE |
|---|---|
| CORE UNITS | |
| BSBLDR411 | Develop and use emotional intelligence |
| BSBLDR413 | Lead effective workplace relationships |
| BSBSTR502 | Facilitate continuous improvement |
| BSBOPS402 | Coordinate business operational plans |
| BSBXTW401 | Lead and facilitate a team |
| BSBXCM401 | Apply communication strategies in the workplace |
| ELECTIVE UNITS | |
| BSBPMG430 | Undertake Project Work |
| BSBOPS403 | Apply business risk management processes |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBPEF402 | Develop personal work priorities |
| BSBSUS411 | Implement and monitor environmentally sustainable work practices |
| BSBOPS404 | Implement customer service strategies |
Pacific College Sydney provides industry-relevant training and modern facilities so students develop practical skills that match current workplace expectations.
Classes and practical workshop sessions run at our Parramatta campus in the heart of Sydney’s second CBD, a short walk from Parramatta station and the light rail.
Applicants also complete a pre-enrolment review so we can identify any additional support you may need to finish the course successfully.
Most applicants who think they fall short actually have a pathway: through the LLN test, an EAP course, or prior study in Australia. Send us your details and we will tell you exactly where you stand and what is missing.
BSB50420 is widely recognised by employers across Australia and is a strong credential for anyone aiming at a management or supervisory role.
Oversee day-to-day team activities and help staff perform at their best.
Manage team output, workflow and workplace compliance.
Plan resources and support management goals across the business.
Manage admin teams and keep business operations running smoothly.
Oversee business units and contribute to organisational decision-making.
Lead teams, manage budgets and implement policy at department level.
Employers across industries such as healthcare, construction, retail, hospitality and professional services all recognise this qualification. Graduates can continue to the BSB60420 Advanced Diploma of Leadership and Management, or apply for entry into a Bachelor of Business or related degree, subject to each institution’s entry requirements.
Licensing and registration requirements differ between states and territories where relevant. Check with the relevant regulatory authority in the state where you intend to work.
Assessments are based on real workplace situations that meet industry standards, carried out in a simulated work environment to assess hands-on competency, collaboration and time management.
Methods include project work, presentations, reports, portfolios, case studies and short-answer questions. Assessment tasks:
Students are provided with clear instructions, templates and resources for each assessment task, an assessment plan for tracking due dates, and a cover sheet to be submitted with each task. Supporting documents, policies and procedures are set out in the student and assessor guides.
Students who do not meet competency requirements on an assessment have the opportunity to reassess, with the process and criteria provided in advance. Students may appeal assessment outcomes if they believe an assessment was not conducted fairly, under the college’s formal review process aligned with regulatory standards.
You can apply for course credit using past skills and experience, through credit transfer or recognition of prior learning. For international students, approved credit may reduce both your fees and your course duration, with written notice of the outcome and a new CoE if approved after your original CoE was issued.
Award issued: students who successfully complete this nationally recognised training are awarded the Diploma of Leadership and Management. Students who complete some but not all units receive a Statement of Attainment for the units achieved.
Send your details. An admissions adviser confirms your eligibility, the fee that applies to you, and the next intake date.
Provide your Year 12 evidence and English results. If you do not meet the English requirement, complete the LLN test.
Receive a written offer with the full fee schedule. Accept, pay the deposit, and your CoE is issued for your visa application.
Complete enrolment, attend orientation at Parramatta, and start on your intake date.
The tuition fee is AU$10,000 and non-tuition fees are AU$1,500, giving an estimated total course cost of AU$11,500 for the full 52-week qualification. Approved course credit or recognition of prior learning may reduce both the fee and the duration.
52 weeks in total: 40 weeks of training and assessment plus 12 weeks of scheduled breaks, delivered in 10-week terms with 3-week breaks. Study is 20 hours per week, made up of 15 hours face-to-face on campus and 5 hours online.
At Level 4, 79 George Street, Parramatta NSW 2150, Sydney. Face-to-face classes are held on campus, with the online component completed remotely.
No prior leadership or management experience is required. The course suits team leaders and supervisors wanting formal recognition, working professionals moving into management, and recent Year 12 graduates seeking a direct pathway into a management career. If you do have relevant experience, you may be able to apply for course credit.
Academic IELTS 6.0 overall with no band below 5.5, or Upper-Intermediate level English, or successful completion of an approved EAP course from an ELICOS or ESL centre. Applicants who do not meet these will need to complete an LLN test before enrolment.
12 units: 6 core and 6 elective. Of the electives, at least 4 must come from the approved elective list, and the remaining 2 may come from the elective list or from a relevant Certificate IV or higher qualification.
Yes, through credit transfer for units completed at another RTO, or Recognition of Prior Learning (RPL) for skills gained through work experience. Both can reduce your study time and may affect your fees. You will receive written notice of the outcome, and a new CoE showing the updated duration if credit is approved after your original CoE was issued.
You have the opportunity to be reassessed, with the process and criteria explained in advance. If you believe an assessment was not conducted fairly, there is a formal appeals process that operates in line with regulatory standards.
Students who successfully complete the training are awarded the BSB50420 Diploma of Leadership and Management, a nationally recognised AQF Level 5 qualification. If you complete some but not all units, you receive a Statement of Attainment for the units achieved.
Graduates typically move into roles such as Team Leader, Supervisor, Operations Coordinator, Office Manager, Business Manager or Department Manager. This qualification is recognised across industries including healthcare, construction, retail, hospitality and professional services, and is a pathway to the BSB60420 Advanced Diploma.
Send us your details and we will confirm your eligibility, the fee that applies to you, and the next available intake at Parramatta.
