- RTO Number: 41244
- CRICOS Number: 04146E
- +61 439 543 500
- info@pacific.edu.au
Build the confidence and capability to lead teams, support workplace operations and contribute to positive project outcomes. Blended delivery at Parramatta, taught by trainers with real leadership experience.
Full fee breakdown, intake dates and entry requirements, straight to your inbox.
Entry requirements, timelines and paperwork differ depending on where you are applying from. Pick the closest match and we will send you the right information.
You will need a Confirmation of Enrolment before you can apply for a student visa. We walk you through the sequence.
Transferring providers or moving into a trade qualification. Release and transfer rules apply, so talk to us first.
Placing students in trade qualifications. Request the agent pack with fees, intakes and commission terms.
We publish the full fee up front rather than asking you to call and find out. Approved course credit may reduce both your fees and your course duration.
Fees are for the full 52-week qualification. Approved course credit or recognition of prior learning may reduce both the fee and the duration. You will receive written notice of any change, and a new CoE if credit is approved after your original CoE has been issued.
On successful completion you will have the skills and knowledge required to work effectively in leadership and supervisory roles across a range of industries.
Guide and support your team to achieve workplace goals, providing leadership across day-to-day operations.
Communicate clearly with team members and stakeholders, building effective workplace relationships.
Apply problem-solving and decision-making skills to real workplace situations and challenges.
Coordinate business operational plans and support broader organisational objectives.
Build and manage workplace relationships positively, across teams and departments.
Identify opportunities for improvement and apply strategies that lift team and workplace performance.
Theory has its place, but leadership is judged in the room, not on paper. Training combines practical workshops with real workplace scenarios, using the same communication, planning and problem-solving skills you will apply on the job.
To achieve this qualification you must demonstrate competency in 5 core units and 7 elective units. Of the 7 elective units, 4 must be chosen from Group A. For the remaining 3, you may choose up to 3 units from Groups A and B, and if needed up to 2 units can come from any Certificate IV (or higher) qualification, provided they are relevant, work-relevant, suit the qualification level, and support an industry-based outcome.
Prerequisites: an asterisk (*) against a unit code indicates a prerequisite requirement. Prerequisite units must be assessed before assessment of any unit marked with an asterisk. All prerequisite requirements are packaged within the qualification.
| CODE | TITLE |
|---|---|
| CORE UNITS | |
| BSBLDR411 | Demonstrate leadership in the workplace |
| BSBLDR413 | Lead effective workplace relationships |
| BSBOPS402 | Coordinate business operational plans |
| BSBXCM401 | Apply communication strategies in the workplace |
| BSBXTW401 | Lead and facilitate a team |
| ELECTIVE UNITS | |
| BSBPMG430 | Undertake Project Work |
| BSBOPS403 | Apply business risk management processes |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
| BSBPEF402 | Develop personal work priorities |
| BSBSUS411 | Implement and monitor environmentally sustainable work practices |
| BSBSTR502 | Facilitate continuous improvement |
| BSBOPS404 | Implement customer service strategies |
Pacific College Sydney provides industry-relevant training and modern facilities so students develop practical skills that match current workplace expectations.
Classes and practical workshop sessions run at our Parramatta campus in the heart of Sydney’s second CBD, a short walk from Parramatta station and the light rail.
Applicants also complete a pre-enrolment review so we can identify any additional support you may need to finish the course successfully.
Most applicants who think they fall short actually have a pathway: through the LLN test, an EAP course, or prior study in Australia. Send us your details and we will tell you exactly where you stand and what is missing.
BSB40520 prepares graduates for a range of supervisory and leadership roles across multiple industries. The skills gained are practical, transferable and highly valued by employers.
Guide day-to-day team operations, coordinating tasks and supporting team performance.
Oversee workplace operations and staff, ensuring goals and standards are consistently met.
Manage rostering, workflow and communication across a shift or work area.
Coordinate operations and resources within a department or business unit.
Take on middle-management responsibility for operational planning and outcomes.
Skills developed in leadership, communication, problem-solving and planning can be applied across industries including business, retail, hospitality, healthcare and community services. Graduates can continue their professional development through higher-level qualifications like the BSB50420 Diploma of Leadership and Management, enhancing opportunities for senior management roles.
Licensing and registration requirements differ between states and territories where relevant. Check with the relevant regulatory authority in the state where you intend to work.
Assessments are based on real workplace situations that meet industry standards, carried out in a simulated work environment to assess hands-on competency, collaboration and time management.
Methods include project work, presentations, reports, portfolios, case studies and short-answer questions. Assessment tasks:
Students are provided with clear instructions, templates and resources for each assessment task, an assessment plan for tracking due dates, and a cover sheet to be submitted with each task. Supporting documents, policies and procedures are set out in the student and assessor guides.
Students who do not meet competency requirements on an assessment have the opportunity to reassess, with the process and criteria provided in advance. Students may appeal assessment outcomes if they believe an assessment was not conducted fairly, under the college’s formal review process aligned with regulatory standards.
You can apply for course credit using past skills and experience, through credit transfer or recognition of prior learning. For international students, approved credit may reduce both your fees and your course duration, with written notice of the outcome and a new CoE if approved after your original CoE was issued.
Award issued: students who successfully complete this nationally recognised training are awarded the Certificate IV in Leadership and Management. Students who complete some but not all units receive a Statement of Attainment for the units achieved.
Send your details. An admissions adviser confirms your eligibility, the fee that applies to you, and the next intake date.
Provide your Year 12 evidence, English results and White Card. If you do not meet the English requirement, complete the LLN test.
Receive a written offer with the full fee schedule. Accept, pay the deposit, and your CoE is issued for your visa application.
Complete enrolment, attend orientation at Parramatta, and start on your intake date.
The tuition fee is AU$8,000 and non-tuition fees are AU$1,500, giving an estimated total course cost of AU$9,500 for the full 52-week qualification. Approved course credit or recognition of prior learning may reduce both the fee and the duration.
52 weeks in total: 40 weeks of training and assessment plus 12 weeks of holiday, delivered in 10-week terms with 3-week breaks. Study is 20 hours per week, made up of 15 hours face-to-face on campus and 5 hours online.
At Level 4, 79 George Street, Parramatta NSW 2150, Sydney. Face-to-face classes are held on campus, with the online component completed remotely.
No prior leadership or management experience is required. The qualification is suitable for people already working in a supervisory role, as well as those aiming to move into leadership and management positions. If you do have relevant experience, you may be able to apply for course credit.
Academic IELTS 6.0 overall with no band below 5.5, or one of the accepted alternatives:
Applicants who do not meet these will need to complete an LLN test before enrolment.
12 units: 5 core and 7 elective. Of the electives, 4 must be chosen from Group A, and the remaining 3 may come from Groups A and B, or from any relevant Certificate IV or higher qualification.
Yes. You can apply for course credit through credit transfer or recognition of prior learning. Applications are assessed fairly and, for international students, approved credit may reduce your fees and course duration. You will receive written notice of the outcome, and a new CoE showing the updated duration if credit is approved after your original CoE was issued. Full details are in the International Student Handbook.
You have the opportunity to be reassessed. The re-assessment process and criteria are provided in advance. If you believe an assessment was not conducted fairly, there is a formal appeals process that operates in line with regulatory standards.
Students who successfully complete the training are awarded the BSB40520 Certificate IV in Leadership and Management, a nationally recognised qualification. If you complete some but not all units, you receive a Statement of Attainment for the units achieved.
Graduates commonly move into team leader, supervisor or shift coordinator roles, with a pathway to department coordinator or operational manager positions. The qualification also supports progression to the BSB50420 Diploma of Leadership and Management for those aiming at senior management roles.
Send us your details and we will confirm your eligibility, the fee that applies to you, and the next available intake at Parramatta.
